1. Introduction
This Privacy Policy explains how Stoke Business Consulting, LLC, doing business as Stoke Marketing (“Stoke Marketing,” “we,” “us”), handles personal information collected through stoke.marketing (the “Website”) and through direct communications with prospective and current clients, such as calls, emails and consultations.
It covers Website visitors, people who submit our forms, and people who contact us. It does not cover personal information we process for clients as part of paid marketing work; those arrangements are governed by the client’s agreement with us. It also does not apply to third-party sites we link to.
2. Information We Collect
Information you give us
- Contact form: first and last name, company name, website address, phone number, email address, how you found us, the services you are interested in, and anything you write about your goals.
- Website performance report form: your website address, first and last name, and email address.
- Communications: messages, call notes and emails you send us, and details about your business and marketing.
Information collected automatically
- Device and browser type, IP address, pages viewed, referring page, date and time, approximate location from IP address, and similar usage data, collected through cookies and similar technologies.
Information from other sources
- Reviews or business information you publish on public platforms such as Google, which may appear on our Website through a reviews widget.
We do not intentionally ask visitors for sensitive information such as Social Security numbers, financial account numbers or health information. Please do not send it through our forms.
3. How We Collect Information
Directly, when you complete a form, book a meeting, call or email us; automatically, through cookies, log data and analytics tools when you use the Website; and through service providers that help us run the Website or deliver reports.
4. How We Use Information
- Respond to inquiries and schedule consultations.
- Prepare and send the website performance report you request, and follow up about it.
- Prepare proposals and provide and improve our marketing services.
- Send marketing emails where permitted (Section 8).
- Understand how the Website is used, measure which pages and sources bring visitors, and improve content and performance.
- Protect the Website against spam and abuse, including bot screening.
- Meet legal obligations, enforce our terms and handle disputes.
5. Cookies and Similar Technologies
Cookies are small files stored on your device. Based on our review on :
|
Category |
Purpose |
Tools |
|
Strictly necessary / security |
Keep the Website working and screen automated form submissions |
WordPress, Cloudflare Turnstile |
|
Analytics |
Understand traffic and usage |
Google Analytics 4 (cookies _ga, _ga_*) via Google Tag Manager; Ahrefs Web Analytics |
|
Preferences |
Remember your cookie choice |
Complianz |
6. Analytics and Third-Party Services on the Website
- Google Analytics 4 and Google Tag Manager (Google LLC) help us measure Website activity and manage tags. Google offers a browser add-on to opt out of Analytics.
- Ahrefs Web Analytics provides visitor analytics.
- Cloudflare Turnstile helps screen out bots on forms.
- Google Maps shows our location on the contact page; loading it can send your IP address and device information to Google.
- Trustindex displays Google reviews on the Website.
- Hosting: the Website is hosted through Hostinger.
These providers process data under their own terms and privacy policies.
7. Website Performance Reports
When you request a report, the website address and contact details you enter are sent to a third-party report provider to produce the report and return it to you. We use your contact details to deliver the report and to follow up about our services. The website address is analyzed from publicly available information; please submit only sites you own or are authorized to review. The provider may keep submitted data under its own policy.
8. Marketing Communications
If you check the box on the report form or otherwise agree, we may email you about our services and marketing insights. Every marketing email includes an unsubscribe link, and you can also write to us at the address in Section 17. We will honor opt-outs within 10 business days. We may still send non-marketing messages, such as replies to your request.
9. How We Share Information
We do not sell personal information for money. We share information with:
- Service providers that help us run the Website and business, such as hosting, analytics, forms, report generation, scheduling, email and CRM tools.
- Professional advisers, such as lawyers, accountants and insurers.
- Authorities or other parties where required by law, to protect rights and safety, or in a merger, sale or reorganization.
- Others, at your direction or with your consent.
10. Data Retention
We keep personal information as long as needed for the purposes in this policy, such as responding to inquiries, maintaining client relationships, meeting legal, tax and accounting requirements, and resolving disputes. When it is no longer needed, we delete or de-identify it.
11. Data Security
We use reasonable administrative and technical measures designed to protect personal information, such as access controls and bot screening. No system is completely secure, so we cannot guarantee absolute security. If a breach affects you, we will notify you as the law requires.
12. Your Privacy Choices and Rights
You can ask us what information we hold about you, ask us to correct or delete it, or opt out of marketing emails by contacting us (Section 17). We will verify your identity and respond within a reasonable time, and may keep information the law requires or permits us to keep.
Residents of some states have additional rights, such as access, deletion, correction and opting out of targeted advertising or sales.
13. International Visitors
We are based in the United States and the Website is intended for US businesses. If you access it from elsewhere, your information will be transferred to and processed in the US, where privacy laws may differ. We do not intentionally target the European Economic Area or United Kingdom.
14. Children’s Privacy
The Website is for business audiences and is not directed to children under 13. We do not knowingly collect their information. If you believe a child has given us information, contact us and we will delete it.
15. Third-Party Links
The Website links to or embeds other sites and services, such as Google, Calendly and social platforms. We do not control them and are not responsible for their content or practices. Please read their policies.
16. Changes to This Policy
We may update this policy. We will post the new version with a new “Last updated” date and, for material changes, give additional notice where appropriate, such as on the Website or by email to people on our mailing list.
17. Contact Us
Stoke Marketing, 150 Fayetteville Street, Suite 300, Raleigh, NC 27601| Phone: (919) 228-8002 · Email: team@stoke.marketing
18. Effective Date
This policy is effective as of November 4, 2026.